Technology: Avoid Multitasking and Put All Your Eggs in One Basket.

After the American Century                               

A new study has confirmed that my writing habits a couple of years ago were better than those I have today. No one was examining my behavior directly, but this is an inescapable conclusion from a study made of office workers, reported on in the New York Times. Each wore heart monitors and the study examined stress levels and computer use. It found that people who continually checked their email were less effective and had higher levels of stress than those who mostly worked off-line.

This result does not surprise me. For some years I intentionally did not hook up my home computer to the Internet, so that I could not be distracted from writing by in-coming emails and by the temptations of surfing the net. There was a computer downstairs where I could do those things, so I was not cut off. Those were productive years, and I will try to shut off the email most of the time at home again.

During this off-line productive period, in Technology Matters, among many other things I wrote about the myth of multitasking, citing various reports that have found people are less effective when trying to do several things at once. In one sense, this is surely obvious. When writing an article, it is not a good thing to be interrupted to reply to an email, because it breaks the concentration. The office workers in the new study jumped from one window to another on their computers frequently. Those hooked up to the email did so 37 times every hour. On average they were looking at any one page for 97 seconds. Those disconnected stayed changed windows only 17 times an hour, or once every 211 seconds. Of course every time one changes from one window to another it does not mean one is changing tasks. When I create a powerpoint presentation, for example, I am continually jumping from one window to another as I search for images, look at the paper it is to accompany, and so forth.  I will shift back and forth between the same two or three windows when doing this or many other tasks. But email generally is not on the same topic as whatever one was working on, and the difference between those with and without email strongly suggest how disruptive it can be.

When such disruptions continue all day, the result is stress, not least because one is continually being reminded of new tasks, unfinished business, and possible problems. Mark Twain's Pudd'nhead Wilson once wisely advised against the popular wisdom of "Don't put all your eggs in one basket." To the contrary, he declared, "Put all your eggs in one basket, and watch that basket."

To be productive with the Internet always at hand requires new habits of attention.

On the Line: Reading Harvey Swados

After the American Century

As part of my research on the history of the assembly line in the United States, I have been reading Harvey Swados for the first time. The name I knew, but not the work, which remains interesting after half a century. His short story cycle, On the Line, describes the lives and aspirations of eight men who work together in a new automobile factory in New Jersey, c. 1956, the year when Swados himself was on the assembly line in such a plant.

On the Line first presents LeRoy, an African American who aspires to be an opera singer, but needs money for more voice lessons, and so goes on the assembly line. An injury cuts off his chance for a musical career, and he remains mired in the job. His partner in the factory is a young Irish immigrant, Kevin, who is at first stunned by the size, the noise, and the bustle of the factory, and saves money to buy himself a car. But then having tasted the material dream and its price, he goes back to Ireland. 

The other characters are a reformed alcoholic, a aging widower, a failed businessman in his 50s who needs the money, a high-school graduate who saves his paycheck for college, a foreman who has worked his way up from the shop floor, and finally Joe, the closest thing to a stand-in for the author - an older man who seems well read. He refuses to get psychologically trapped by any job and drifts from one factory to another. 

Swados is effective precisely because the characters are each revealed in their private as well as their work lives.  We learn of their marriages, children, homes, and problems, as well as see them at work. His goal was to get away from any romantic notion of a unified, rather homogeneous working class. At the same time, however, Swados was writing against the Cold War-inspired notion that the US was fast becoming a society with minimal class differences. This was the sociological orthodoxy for a brief time, but no one reading this book could come away believing it was true then, any more than one could believe it now.

These are excellent stories that can be read separately but gain in power when taken as a whole.
 I found Swados insightful and useful in researching America's Assembly Line (MIT Press, 2013).